1. Passport (original only) is required for every customer who drives a machine and ID (original only) for those residing in the emirates.
2. Camp hours are from 10 a.m. to 7 p.m. for trip buggy/quad.
3. A reservation of (100 AED) is strongly recommended under penalty of non-availability of the machines.
4. Customers wishing to come by themselves will receive a link (Google maps) by WhatsApp, however it is possible to consult Google maps directly by entering the name of the camp.
5. We decline any responsibility in case of loss of object outside or inside the camp and the search for the object will be included in the time of the trip.
6. The camp can accommodate children of all ages, however supervision is the responsibility of the parents as well as full responsibility if there is an accident during a trip or other.
7. Any driving error or non-compliance with safety rules resulting in material damage to the machines will be the responsibility of the driver and must pay the cost of the estimate in cash or credit card at the camp or by credit card or cash at the camp. builder the same day to buy the damaged parts and an invoicing of an oil change will also be counted if the buggy turns over completely as well as the cost of the garage’s labor will be counted, the price of the garage mechanic’s estimate will be said live on the phone with him in front of you.
8. Any disrespectful behavior towards the staff and the camp manager will automatically result in the exclusion of the participant without reimbursement, or even a call to the police for the most serious cases.
9. The bbq food is certified 100% halal, no alcohol consumption is allowed on the camp or shisha.
10. Birthdays or other events are authorized subject to obtaining an agreement from the camp manager and a prior quote to reserve.
11. The camp is authorized to change at any time due to logistical or technical problems, the means of transport for the delivery of customers or motorized machine for the trip.
12. The passport will be returned after the end of the motorized activity and after checking the machine and the return of the goggles.
13. During the buggy or quad trip, people who get stuck in the sand or get lost in the desert because of their error or negligence cannot claim a surplus on the time, the stop to film or take photos are included in the time of the trip, fuel shortages, broken belts or engine problems are the responsibility of the company, which will repair the machine on site or replace the machine with a similar or equivalent machine, the time will not be counted in their trip time. , a partial refund will be made if it will last +30min or full if it lasts more than 1 hour.
14. Persons refusing to listen and follow the safety instructions will be responsible for their own injuries and costs incurred, a video of the entire machine will be made before departure.
15. Clients are reminded that not all desert safari camps in the UAE have insurance against accidents resulting in simple minor injuries to more serious ones where death, only the client’s personal insurances are valid in the event of physical accident, the samu is paying as well as the hospital, the signature of the contract releases all responsibility from the camp on anything in the event of an accident which leads to physical injury or death, and damage to the machines does not are not covered by any repair insurance except access your if you have.
16. Dangerous driving of the buggy and quad is prohibited (such as jumping dunes or driving at maximum speed, making dangerous crossings, donuts or making the machine drift) and this will necessarily cause damage to the machine and to yourself. even, the activity can be stopped after a single warning, and remember that you are responsible for your machine and your speed and the steering wheel in your hands.
17. Persons wishing to drive alone without a guide in the desert will take all mechanical and medical responsibility for any problem occurring within the allotted time period and will have to leave their car keys as guarantee and the delay is their responsibility and therefore will result in a surplus. monetary.
18. All persons who have received the conditions and price list on WhatsApp by text and flyers are considered as persons who have read and approved the conditions and prices offered by the camp, payment can be made in cash or by card banking with 3% bank charges.
19. Any mishandling of the buggy gearbox resulting in breakage of the part is the customer’s responsibility, the gears must be set only when stopped and gently due to their sensitivity.
20. Each machine has a fire extinguisher located at the rear of the machine and must be used in an emergency if a fire breaks out at the rear of the engine or throw sand on it, after stopping and turned off the engine while waiting for the guide to turn around.
21. Following an accident and after an estimate, the damaged parts which are not available will have to be ordered, this will therefore generate days of immobilization of the buggy which will not be in a state to be used and therefore rented, the penalties will be charged at AED 500 per day.
22. For any contestation of the estimate, damage to the machine which does not lead to a peaceful solution, will lead to the filing of a complaint with the police and the delivery of the passport to the authorities who will initiate an investigation and a judgment not exceeding the 3 months while waiting the driver will not be able to leave the country, the customer is free to buy the parts on his side and repair it in the garage of his choice.
23. If you have any questions regarding the terms, please put them in writing on WhatsApp, we will provide you with further clarifications on your requests.
24. We would like to inform you that accidents are rare and that they are all due to non-compliance with the driving conditions told by the guide to everyone when you are installed in the machine.
25. We would like to point out that the price of parts and the garage and days of immobilization can be substantial, the cost of our smallest accident since 2018 is 2000 AED and that of the largest is 47,000 AED, be aware that you drive can-am buggy machine which cost new 170,000 AED and quad yamaha 50,000 AED and polaris 120,000 AED.
26. Photos and video of you posting on our social media and company website will not be subject to prosecution, but a request from you for deletion may be requested and a review of our media section will be considered.
27. The BBQ area is your responsibility, any fire or burn or food contamination is your responsibility as well as the cleaning if you decide to bring everything yourself.
28. The shop offers turbans and snacks and drinks and others which are not free and depend on the camp.
29. Any loss of goggles given during the trip will be invoiced at 300 AED.
30. During the trip, the stop at the mountain to take pictures with the falcon or horse or camels is chargeable and the price is fixed by the guide who works for it, so be sure to bring AED with you during the trip.
31. Quad or buggy passengers are the responsibility of the driver.
32. Please come 15 min before the start of the trip, parking is available and free of charge.
33. For those who want to do the tourist safari and also a buggy/quad trip, the driver will come around 2pm to your hotel.
34. The money for the safari and trip buggy/quad should be given to the camp manager and not to the SUV driver.
35. For the details of the tourist safari please see the flyer or the instagram or the youtube videos.