1. The 5% VAT is not included in the total rental price of the vehicle.

2. The total payment must be made upon delivery of the vehicle in cash (AED) or by credit card (3% fee applied).

3. For renting a supercar, an additional 25% deposit will be required from clients under 21 years old, as well as the submission of an original passport, which will be returned upon the vehicle’s return.

4. The original international driving permit (gray booklet) is mandatory for clients residing outside the following countries:

Europe, G.C.C, United States, and Australia.

 5. The minimum deposit is:

• 1000 AED for a standard car.

• 5,000 AED for a supercar or more.

The exact amount depends on the rented vehicle and option no deposit available (Contact Us).

 6. For any reservation, a minimum deposit of 500 AED is required a payment link will be sent to you or bank transfert 10 day before.

7. The daily mileage limit is 250 km for all vehicles, any additional kilometer will be charged at 20 AED/km.

8. An additional fee of 100 AED will be charged if the vehicle is returned with an extremely dirty interior.

9. Any damage (scratch, dent, breakage, scrape) will be assessed by a garage with a quote and charged immediately.

10. In case of an accident, contact the police at 911, you will receive an official document :

• Green paper : if you are not responsible.

• Red paper : if you are at fault, in case of liability, you will have to pay the insurance deductible and fines immediately.

 11. Any breakdown must be reported immediately via WhatsApp, along with your GPS location and photos/videos, we will send you an agent and a replacement vehicle of the same category.

12. The cancellation of a reservation results in the loss of the deposit.

13. Upon delivery, the original driver’s license and passport will be required for verification.

14. Only the tenant is authorized to drive the vehicle, lending to a third party is strictly prohibited.

15. All vehicles are fully insured, according to local standards.

16. The deposit can be made by credit card (Except American Express) or in cash (AED) it will be blocked for 30 days to cover any potential fines and refunded via Western Union or bank transfer or Cash.

17. The fuel (Super) must be returned at the same level as at delivery, in case of non-compliance, 300 AED will be charged if empty.

18. Customers must be reachable on WhatsApp at all times, in case of no response, the GPS/Tracker system will be deactivated, resulting in the immobilization of the vehicle.

19. A delay of 1 hour is tolerated, then, 25% of the rental price will be charged; beyond 3 hours, a full day will be charged.

20. Fines received during the rental must be paid on the same day in cash (AED) or direct website police section fine and with 20 AED in municipal fees.

21. Since 1/7/2023, running a red light results in a fine of 50,000 AED.

22. Toll fees (SALIK) can be paid on the day of return or deducted from the deposit.

23. The reservation does not guarantee 100% vehicle availability, in case of a mechanical problem, an equivalent vehicle will be offered.

24. Photos and videos of the vehicle will be taken at delivery and sent via WhatsApp as proof of its condition, upon return, any discrepancies will be assessed.

25. The vehicles may have minor defects due to their use, although 85% of our fleet is less than a year old.

26. Any fine exceeding the deposit amount must be settled within the week following your departure, under penalty of prosecution and being blacklisted in the United Arab Emirates and G.C.C countries.

27. Smoking or drinking in the vehicle is strictly prohibited, a penalty of 500 AED will be applied in case of non-compliance.

28. Check the vehicle and the trunk before returning it, forgotten items are not our responsibility.

29. Your photos/videos may be published on our social media and our website, upon request, they can be deleted after review by our media service.

30. Driving is prohibited in certain areas in the U.A.E :

• Desert, drift circuit, parking lots for “donuts,” burnout zones, “launch control” lane, etc…

• Any violation will result in:

• A fine of 5000 AED.

• Immediate termination of the rental.

• A check of the tires and chassis.

 31. All vehicles are equipped with two GPS/Trackers:

• One connected to the Police.

• One connected to our Office.

32. No refund will be issued for an early return or a cancellation after payment.

33. All damages are the responsibility of the customer, whether caused by :

• A third party.

• A parking accident.

• A collision with an animal.

• Severe weather conditions.

 34. If you need to leave the country urgently, please follow these instructions :

• Option 1 : Leave the vehicle at your hotel’s valet parking and send :

• A front and back photo of the valet ticket.

• Your GPS location.

• Your room number.

• Option 2 : Park the vehicle at the airport (Put 40 AED/hour of parking) and leave the keys on the wheel.

• Send us:

• A video of the vehicle.

• Your GPS location.

• Everything must be sent on WhatsApp.

 35. Any video or photo disparaging or offending our vehicle on social media will result in:

• An official complaint to the police.

• A financial penalty.