Privacy Policy
Last updated: [15 december 2025]
Horse Luxury Group (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect personal information when you visit our website or use our services.
Horse Luxury Group has been operating since 2014 and is based in Dubai, United Arab Emirates.
The group operates several luxury-oriented services and subsidiaries, including but not limited to luxury car rental, buggy and quad activities, concierge services, yacht and jet ski rentals, private tours, and real estate services.
1. Who We Are Company Name: Horse Luxury Group Location: Dubai, United Arab Emirates Address: Azizi Riviera 48, Dubai. Horse Luxury Group operates multiple service divisions, including: • Luxury car rental services • Chauffeur-driven services • Buggy, quad, desert safari, and outdoor activities • Yacht, jet ski, and marine rentals • Concierge and private lifestyle services • Real estate services (rentals, Airbnb management, sales, purchases, villas, apartments, payment plans, and investments).
2. Information We Collect We may collect and process the following types of personal data: • Full name • Email address • Phone number (including WhatsApp contact) • Nationality or country of residence • Booking or inquiry details • Payment-related information (processed securely by third-party providers) • IP address, browser type, device information • Website usage data and cookies We only collect personal data that is necessary to provide our services or respond to inquiries.
3. How We Use Your Information We use your personal information to: • Respond to inquiries and contact requests • Provide and manage bookings and services • Communicate via email, phone, or messaging platforms • Improve our website, services, and customer experience • Comply with legal obligations under UAE law • Prevent fraud, misuse, or unauthorized access We do not sell or rent your personal data to third parties.
4. Cookies and Tracking Technologies Our website may use cookies and similar technologies to: • Analyze website traffic • Improve functionality and performance • Understand user behavior You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
5. Sharing of Personal Data We may share personal data only with: • Trusted service providers (payment processors, hosting providers, analytics tools) • Legal or regulatory authorities when required by law • Partners involved in fulfilling your requested services All third parties are required to protect your data and use it only for authorized purposes.
6. Data Security We implement appropriate technical and organizational security measures to protect personal data against loss, misuse, unauthorized access, disclosure, or alteration. While we take data protection seriously, no online system can be guaranteed 100% secure.
7. Data Retention We retain personal data only for as long as necessary to: • Fulfill the purposes outlined in this Privacy Policy • Comply with legal, accounting, or regulatory requirements
8. Your Rights Depending on applicable laws, you may have the right to: • Request access to your personal data • Request correction of inaccurate information • Request deletion of your data • Object to certain data processing activities To exercise your rights, please contact us using the details below.
9. Third-Party Links Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices or content of external websites.
10. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
11. Contact Us If you have any questions about this Privacy Policy or how your data is handled, please contact us: Horse Luxury Group Dubai, United Arab Emirates Email: infos@horseluxurygroup.com
