Horse Luxury Concierge 2023 small
1. The Assurance is not included in any of the activities.

2. 5% Vta no included.

3. Some activities need size and weight minimum or maximum.

4. Deposit card credit (no american express) back automatic after 30 day max or cash 25 day back via western union, the all charge included for customer.

5. For all activities original passport is obligatoire.

6. Booking : 500aed min > 1500aed max

7. Any fine must be paid the same day outside the deposit.

8. Any breakdown of the vehicle not having been committed by the customer must be notified immediately and no longer touch the machine, a replacement machine of the same range will be given or less or above depending on what will be free pending repair.

9. Cancel Booking charge 1 day or 1 hour.

10. Not allow you give machine for friend or family for ride.

11. You can contact us personally for any activity that requires an invoice.

12. All activities does not includes pick-up.

13. All conditions for each activity will be explained on the day that you come.

14. For the booking of any activity, I will send you an online payment link, and you are required to make the payment online.

15. There is no cancellation policy for the yacht activity.

16. For booking hotel apartments, the full amount is required for reservation. You need to transfer the full amount through the online link or bank for renting apartments, villas, or hotels.

17. Insurance is not available for jet ski or yacht activities.

18. You are required to follow the rules of the park and attractions.

19. Everything in concierge is not included with the service charges of Horse Of Luxury Concierge Dubai.

20. Any ticket for museums and attractions is non-refundable and cannot be exchanged. Please ensure that your date and time of booking are correct.

21. PRIOR BOOKING IS STRONGLY RECOMMENDED.

22. AN ADVANCE PAYMENT OF 400 AED IS REQUIRED, WITH THE REMAINING AMOUNT TO BE SETTLED AT THE VENUE.

23. PLEASE NOTE THAT THERE ARE NO REFUNDS OR CANCELLATIONS; CANCELLING YOUR BOOKING WILL RESULT IN FORFEITURE OF THE ADVANCE PAYMENT.

24. SAFETY DISTANCES MUST BE RESPECTED, AND VISITORS ARE REQUIRED TO FOLLOW THE INSTRUCTIONS OF ZOO STAFF.

25. PICK-UP AND DROP-OFF SERVICES ARE AVAILABLE UPON REQUEST, SUBJECT TO CAR AVAILABILITY AND THE PACKAGE SELECTED. PLEASE NOTE THAT PICK-UP AND DROP-OFF SERVICES ARE NOT INCLUDED IN THE NORMAL PACKAGE.

26. OUTSIDE FOOD IS NOT PERMITTED.

27. VISITORS SHOULD BE AWARE THAT THERE IS NO INSURANCE COVERAGE PROVIDED BY THE PRIVATE ZOO. PERSONAL INSURANCE, IF ANY, WILL BE APPLICABLE IN CASE OF ANY ISSUES.

28. INDIVIDUALS WHO ARE UNWELL ARE KINDLY REQUESTED NOT TO VISIT THE ZOO TO PREVENT ANY POTENTIAL SPREAD OF ILLNESS.

29. PLEASE BE ADVISED THAT BABY ANIMALS MAY NOT BE PRESENT DUE TO THEIR YOUNG AGE.

30. OPEN-TOE FOOTWEAR SUCH AS SLIPPERS ARE NOT PERMITTED; ONLY CLOSED SHOES WITH SOCKS ARE ALLOWED.

31. VISITORS ARE RESPONSIBLE FOR ANY INJURIES SUSTAINED FROM INTERACTING WITH ANIMALS.

32. IT IS IMPORTANT TO ADHERE TO ALL RULES AND GUIDELINES PROVIDED BY THE ZOO, ITS STAFF, OR MANAGEMENT.

33. VISITORS UNDER THE AGE OF 16 ARE NOT PERMITTED TO TAKE PICTURES WITH DANGEROUS ANIMALS SUCH AS TIGERS OR LIONS.

34. THE DURATION OF THE VISIT IS A MINIMUM OF 2 HOURS AND INCLUDES COMPLIMENTARY REFRESHMENTS SUCH AS WATER AND SODA.

35. CHILDREN UNDER THE AGE OF 5 ARE ADMITTED FREE OF CHARGE.

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